Issue Date: AUGUST 2025

1. Introduction

Welcome to TI Group. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website. By using our Site, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, or any details you voluntarily provide through our contact forms or communications.
• Usage Data: Automatically collected data such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site.
• Cookies & Tracking Data: We use cookies and similar technologies to monitor activity on our Site and enhance user experience (see our Cookies Policy for details).

3. How We Use Your Information

We use the information collected for purposes including:

• To provide, operate, and maintain our Site
• To respond to enquiries and provide customer support
• To improve the performance, functionality, and security of our Site
• To notify you about updates, services, or changes
• To monitor usage, analyse trends, and improve content relevance
• To detect, prevent, or address technical issues and potential security risks

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following situations:

• With your consent – when you request or agree to share details.
• Legal compliance – where disclosure is required by law, regulation, or legal process.
• Protection of rights – to defend or protect our company, users, or the public.
• Service providers – with trusted third-party providers who help us operate our website (e.g., analytics tools), under strict confidentiality agreements.

5. Security of Your Information

We implement reasonable technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under data protection laws (including POPIA and GDPR where applicable), you have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your personal data
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for processing (where consent applies)
• You can exercise these rights by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or business practices. Updates will be posted on this page, with the “Issue Date” indicating the latest revision.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: taljaardipd@gmail.com